Glassman KIA Reviews Southfield MI

Glassman KIA Reviews Southfield MI

Glassman KIA

Glassman KIA DealerRater Reviews:

   

 - I was happy with their readiness to taken my previous leased car (also from Glassman Kia) which had had a collision and had not been fixed yet because of time constraints. Because the insurance was ready to cover the repair costs, KIA told me that they would fix it themselves, took in the car as it was (damaged) and allowed me to lease a new car.

- Have had my Kia serviced at glassman since I purchased..."Have had my Kia serviced at glassman since I purchased it. Nice people to deal wirh. I needed a ride to work and they dropped me off and picked me up when the car was ready.

   

- Exceptional !" My experience with Glassman-Kia, specifically Dominique Johnson was amazing as well as the entire team ! I'd spoken with Dom briefly and I was very clear on exactly what I wanted. This was on a Friday and on Saturday...one day..the next day.. I came in, signed documents and drove off the lot in my new SOUL ! This proved to me that this young man was true to his word and was backed by a team of diligent professionals. He was polite, not pushy whatsoever, which impressed me. He was very knowledgeable about my car of choice. He doesn't pull any punches, He is straight forward and to the point ! No stress-No Mess and I value that as a consumer and because time cannot be replaced, therefore...it is not to be wasted. I appreciate and commend Dom and the team for NO Hee-Hawing and NO beating around the bush.....Dom & the team @ Glassman just got the job done !!! from a satisfied customer...A.O.K

- I initially dealt with Glassman Kia only through email. ..."I initially dealt with Glassman Kia only through email. Gary was very helpful from the beginning. He responded to my emails right away, and they always included answers to any questions I had. We settled on some numbers and I was pleased to find that he stuck to those when I arrived at the dealership. While there, he had the paperwork ready for me and the vehicle was also. I was even informed of some small extras that the vehicle came with that we had not discussed prior, so that was a nice surprise. The process was very quick and easy. I could not ask for a better experience.

   

- Happy 2011 Kia Optima customer" I am always satisfied when Stephanie assist me. She referres to me by name, explains n check everything. She also assures that I leave out a happy customer.

- A wonderful surprise thanks to Sarah!"My rear view mirror came off in my hands when adjusting. I called the dealership, took my car in the next day to have the problem checked out to see what the cost might be to fix it. MUCH to my surprise, Sarah came to me in the customer waiting lounge, which by the way is very comfortable, and told me that it was an easy fix, my car was ready and lo and behold I did not owe anything. What a pleasant surprise. How wonderful was that? Very wonderful indeed! Thanks so much to Kia and to Sarah.

- This is my 2nd Kia. The experience at Glassman has been..." This is my 2nd Kia. The experience at Glassman has been really amazing and I cannot recommend them enough. From sales to service, I always feel very well taken care of and communicated with clearly. Really top notch dealership!

   

- Always a great experience" Since I have had my Kia, Glassman has been my go to dealership, they are always accommodating and professional. Just recently I called to get an oil change and they were able to let me walk in within 30 minutes to handle my oil change, and I was out in no time. Definitely recommend Glassman if you want professionalism and a customer friendly environment.

- Always Friendly and Thorough I recently brought my Kia Soul in for service and, as always, was impressed by the professional, friendly service I received. Staff members seem genuinely happy to help and explained the services. They also explained a recommended service, and didn't pressure me when I opted not to purchase it. The waiting room is always pleasant and well-kept, and my service was completed promptly, including a car wash. Stephanie and crew have earned my recommendation.

   

- "Service Call" I've been going to Glassman's Kia service for my vehicle for a little over eight years now and have always been wowed by the service I've gotten from Mike and his staff. I continue to give them my business even though I live out by Ann Arbor ... and yes, they're that good ...

- "Light bulb replacement?" Was a little sad I had to return for a job not completed. But, was happy with the service/apology. Bought a 2016 Kia anyway!!

- Michael Koontz was my salesperson and I am so glad. His..." Michael Koontz was my salesperson and I am so glad. His dedication to my complete satisfaction deserves much kudos. I came in with a list of things I wanted concerning my new vehicle and an exceptional amount of questions. Michael was extremely patient and understanding of my needs. Not one time did he make me feel uncomfortable or rushed; whatever time I needed that's the time he spent with me. I was in the showroom 4 times before purchase of my new vehicle and each time Michael greeted me with enthusiasm and genuine professionalism. Needless to say, my new vehicle a 2014 Kia Sportage EX is an absolute joy to drive and a lot of my joy I grant to Michael because he made sure I was extremely knowledgeable about my vehicle before I left the lot. He worked very hard for me and I really appreciate his efforts. Including my new vehicle I have acquired 5 vehicles from Glassman and a large reason is due to the customer service and consideration from salespersons such as Michael Koontz. Glassman is hands down "awesome" and I have enjoyed every experience and will continue to do business with this outstanding dealership.

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Glassman KIA. Contact Glassman Kia with any questions regarding the new or used vehicle you're inquiring about.