Mary was very friendly and helped answer all my questions. Car runs great now. I've actually been using the Novi kia dealership for service but found issues after every visit (loose oil cap leaking oil after, incorrect info and possible service they said they did but didn't.) and after this experience I will be using glassman and recommending it to others.
I am a proud customer of six years! The professionals are always so courteous and informative at Glassman Kia. The service is timely and dependable. Thank you Glassman Kia!
The buying experience was excellent. What I object to is the phone calls 2-3 years later trying to get me to trade in my car. I asked numerous times to stop calling me and they still called. I have told them that I will never go back to their dealership because of these calls.
Great service AND a loaner car.
My engine locked up on my Kia Sorrento. Cole in service work with Kia to gett the replacement of the engine covered 100% and the loaner. I was advised it would take 3 to 4 weeks to complete the repairs. I had my car back in 5 days. It has been 4weeks and my car is running good; no complaints.
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