The process was easy. The salesman was great! I would have liked for them to clean the used vehicle better. Other than that, I am pleased with my purchase.
First time buyer at Glassman Kia. My salesman Mike Anderson was a professional. I would recommend Mike to anyone.
Saw previous post concerning the unimportant response from Wendy; the same happened to us. Finally two young men saved the day! Deadline up on my lease(from another place), I gave it one last shot after waiting since March 20th.??? The 1st gentleman in service dept connected me to a mail box, that led to Michael(like an angel). This young man made all the necessary chks and call backs and by 4pm , we left with the car we wanted. He should definitely be next in line for a service recognition bonus! Thanks again Michael, love my ride.
Mary was very friendly and helped answer all my questions. Car runs great now. I've actually been using the Novi kia dealership for service but found issues after every visit (loose oil cap leaking oil after, incorrect info and possible service they said they did but didn't.) and after this experience I will be using glassman and recommending it to others.
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